At TryToBuyIn, we stand behind the quality of our jewelry. Each piece is carefully crafted and inspected before shipping. This warranty policy outlines what is covered and how to request warranty service.

Warranty Coverage

We offer a 6-Month Limited Warranty from the date of delivery, covering:

  • Manufacturing defects in materials or workmanship

  • Structural issues such as broken clasps, loose settings, or faulty closures

This warranty applies only under normal wear conditions.

What Is Not Covered

The warranty does not cover:

  • Normal wear and tear (scratches, fading, tarnishing over time)

  • Damage caused by accidents, misuse, or improper care

  • Water damage, chemical exposure, or contact with perfumes, lotions, or cleaning agents

  • Lost or stolen items

  • Damage caused by unauthorized repairs or modifications

How to Request Warranty Service

To submit a warranty claim, please contact us at:

📧 hi@trytobuyin.com

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos or videos showing the defect

Our team will review your request within 2–3 business days.

Warranty Resolution

If your claim is approved, we will, at our discretion:

  • Repair the item, or

  • Replace it with the same or a comparable item, or

  • Issue a partial or full refund

Shipping costs for approved warranty claims will be covered by TryToBuyIn.

Care Disclaimer

Jewelry is delicate by nature. To extend the life of your piece, we recommend:

  • Removing jewelry before swimming, showering, or exercising

  • Avoiding contact with harsh chemicals and cosmetics

  • Storing jewelry in a dry, soft-lined box when not in use

Policy Updates

TryToBuyIn reserves the right to modify this warranty policy at any time without prior notice. The version in effect at the time of purchase will apply.

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